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Frequently Asked Questions (FAQ)

Frequently Asked Questions

Q: What Insurances do you accept?

A: Inspire Physical Therapy, Pediatric Orthopedics and Sports Medicine, LLC is currently considered an in-network provider and billing agent for Regence Blue Cross/Blue Shield, United Healthcare, Cigna, PacificSource, Moda, and Aetna. 

For other insurances, we can bill your provider out-of-network, or you can submit our reimbursement form. 

Inspire Physical Therapy, LLC bills using usual and customary PT codes and will make sure clients receive the documentation necessary to receive the maximum reimbursement available. We have most forms posted on our resource page for you convenience. However, patients are advised to contact their insurance via phone or website to find out what their benefits are for outpatient out-of-network physical therapy visits before their first visit.

Q: Do I require a referral for evaluation and treatment?

A: No, you do not require a referral in the state of Oregon to see a physical therapist. However your insurance company/policy may require a referral for reimbursement. Your PT may also refer you to a specialist if you require further diagnostics, or to fully determine if you are appropriate for skilled PT.


Q: What method of payments do you accept?

A: We accept all major credit cards, checks, cash, debit cards, and cards associated with HSA or FSA accounts.

Q: What will I need for my first visit?

A: Please come with the appropriate intake paperwork completed, we will securely email them to you prior to your appointment or you can find them here.  We recommend you wear comfortable clothing that allows access to the area being treated and please bring any doctors notes or prior physical therapy exercise programs with you to review. We will phone you during the week ahead of your appointment to finalize your appointment with any insurance questions that you may have.

Q: How long are the sessions?

A: Your first visit will be an evaluation and your allotted time will be 60 minutes to provide for gathering a thorough history, assessment, and time for treatment. All follow-up sessions will be between 45 and 60 minutes.

Q: How often will I need to be treated?

A: The frequency of your visits will depend on your needs and goals.  Some people will prefer to be seen once or twice per week. Some people can utilize our services as a consultation for evaluation and a few follow-up visits to establish an appropriate program. Utilizing services as a maintenance program can be beneficial for those with on-going complex conditions and may prefer monthly visits to stay on track with their own goals.


Q: Will you talk to my doctor and/or other health care providers?

A: Yes, I will keep your medical team updated on your care as appropriate, by phone, email, or fax as needed and with your consent. Please have their information available at our first visit and inform us if you would like your evaluation sent to their office. 

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